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ENJOY FREE UK DELIVERY ON ALL ORDERS.
FAQs
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HOW LONG WILL MY ORDER TAKE TO ARRIVE?We understand customers don’t want to wait too long for their orders, therefore, we aim to process confirmed orders within 1-2 business days. Please allow 5 working days for delivery.
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IS SHIPPING INCLUDED?Shipping is free for all UK orders. If your order is to be shipped outside the UK, shipping will be charged based on the destination.
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DO YOU SHIP OUTSIDE THE UK?We predominantly ship within the UK, however, should you require a gift box to be shipped outside the UK, we will be happy to do that. The shipping cost will be covered by the ordering party. Please contact us via email on info@bespokegiftbox.com
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WHAT’S YOUR RETURN POLICY?Check out our Shipping and Return Policy
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WHAT IF I NEED MY ORDER TO ARRIVE ON A SPECIFIC DAY?We offer specific day delivery free of charge if the order is placed at least 2 weeks ahead of when the order is due. Specific day delivery will be provided for an additional charge if the order is placed less than 2 weeks before its due date.
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WILL YOU INCLUDE A RECEIPT WITH MY ORDER?We do not include receipts inside our boxes as we work on the basis that each box is a gift. All receipts will be sent via email to the ordering party.
FAQs FOR CORPORATE ORDERS
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HOW LONG WILL MY ORDER TAKE TO ARRIVE?We understand customers don’t want to wait too long for their orders, therefore, we aim to process confirmed orders within 1-2 business days. Please allow 5 working days for delivery.
-
IS SHIPPING INCLUDED?Shipping is free for all UK orders. If your order is to be shipped outside the UK, shipping will be charged based on the destination.
-
DO YOU SHIP OUTSIDE THE UK?We predominantly ship within the UK, however, should you require a gift box to be shipped outside the UK, we will be happy to do that. The shipping cost will be covered by the ordering party. Please contact us via email on info@bespokegiftbox.com
-
WHAT’S YOUR RETURN POLICY?Check out our Shipping and Return Policy
-
WHAT IF I NEED MY ORDER TO ARRIVE ON A SPECIFIC DAY?We offer specific day delivery free of charge if the order is placed at least 2 weeks ahead of when the order is due. Specific day delivery will be provided for an additional charge if the order is placed less than 2 weeks before its due date.
-
WILL YOU INCLUDE A RECEIPT WITH MY ORDER?We do not include receipts inside our boxes as we work on the basis that each box is a gift. All receipts will be sent via email to the ordering party.
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